- SCRIPT KEEPS INSTALLING KASEYA AGENT MAC ACTIVATION KEY
- SCRIPT KEEPS INSTALLING KASEYA AGENT MAC MAC OS
- SCRIPT KEEPS INSTALLING KASEYA AGENT MAC INSTALL
- SCRIPT KEEPS INSTALLING KASEYA AGENT MAC PATCH
- SCRIPT KEEPS INSTALLING KASEYA AGENT MAC FULL
My main issues with Kaseya deal with support. They have made some acquistions recently with IT Glue, Rapidfire tools and IDagent that are exciting with regards to possible integrations into the base VSA. These are nice, but they sometimes are inconsistent. They have modules for other add-ins like Webroot, Veeam, etc. These are much stronger than others we've used in the past. The pros for me center around the agent and scripting.
We did recently deploy MSPassist with our VSA and hope that it helps add a lot of functionality we were missing with straight VSA. After a number of years of fighting through a variety of issues, we have seen the product settle down for us. Over the last decade, we have tried to change to other providers when we felt issues were mounting, but never felt like we could find a better option. We have used Kaseya for quite a long time. I've also noticed that our version (permissions) to the SAAS VSA do not reflect the same dashboard as others and getting features added or removed has been a process. We've had 4x account representatives in the 1.5 years we've been using VSA, and this last fellow just isn't cutting it.
SCRIPT KEEPS INSTALLING KASEYA AGENT MAC FULL
I am not particularly fond of Kaseya's Cloud Backup integration with Acronis, and while customer support was exceptionally good prior to our purchase, and for almost the next full year after, it seems that there have been some internal changes of late. I like that Kaseya is plotting out a roadmap to a software version that encompasses all aspects of Managed IT Services, and am looking forward to the next release. VSA has made troubleshooting and reporting on ours and our customer's networks exponentially easier.
SCRIPT KEEPS INSTALLING KASEYA AGENT MAC PATCH
I very much like Kaseya VSA's patch management capabilities, discovery, remote control and Live Connect, as well as the many integrations with 3rd party products. It has saved us many labor hours through automation of system patching and simple end user request or issue resolution. It allows our technicians to remotely access and administer customer systems, automate maintenance tasks, monitor security and end user behavior, and also gives us a direct link into Kaseya's BMS product for support desk access with direct customer asset access and information. The agent software installs and communicates with the MSP N-central server.Comments: This software allows my company to support and manage the networks, workstations, servers, and technology of our customers.
SCRIPT KEEPS INSTALLING KASEYA AGENT MAC ACTIVATION KEY
At the System level, you must enter either the activation key or customer name and ID, also known as an Access Code, which can be found by clicking Administration > Customer/Sites. If you are installing the Agent from the customer/site level, the installation proceeds.
SCRIPT KEEPS INSTALLING KASEYA AGENT MAC MAC OS
To copy the Agent activation key, hover your mouse over the key icon and copy.įor the specific customer in the Mac OS Agent column, click Download Mac OS Agent. Activation keys are located on the All Devices view.
SCRIPT KEEPS INSTALLING KASEYA AGENT MAC INSTALL
You need a device's Agent activation key to install the agent software. The MacOS agent supports the following operating systems: It is recommended that you create at minimum one account for your workstations and a separate account for servers. You need a universal administrative account on every OS X device to facilitate agent installation. These installers are useful when you want to keep a copy of a certain version of the agent or probe offline. These require you to specify either the activation key, or the IP address of your MSP N-central server and a customer name or customer ID. Generic system installers are available for all types of supported agents and probes. As the customer-specific installers are very easy to use, we recommend that you make them your first choice when downloading the agent or probe software. Activation keys, customer names, or the IP address of your MSP N-central server are not required.
The customer-specific installers come pre-configured with the information needed to automatically create a device. There are also generic system installers. The Mac agent monitors local services and reports any issues.įor Windows and MacOS clients there are customer-specific installers.